How much are the tickets?
Can I bring younger children?
Sorry, Minato-Mirai Hall does not admit children under six. They do have an on-site daycare but places are limited and require a separate reservation. Please contact us if you need more information.
Where can I purchase tickets in advance?
TicketPier. They can mail the tickets to you or send you a registration code that you use to print your tickets in a convenience store. The store will charge a small fee for printing.
Minato-MIrai Hall ticket office in Queen's Square Minato-Mirai Yokohama.
Please note that the above options are only available in Japanese. You can also buy tickets directly from us in English by email (firstname.lastname@example.org), or by fax at 050 5552 4028. We accept payment by credit card or bank transfer.
Do you have reserved seating?
No, all seating is open.
Are tickets transferable?
Yes, tickets can be transferred as you please.
Are tickets refundable?
As a rule, no. However, under exceptional circumstances a 50% credit toward the purchase of future EiM tickets is possible. Refund decisions are final. Events cancelled by the organisers will be fully refunded through the original payment method.
Are my payments secure?
Yes, our site is SSL certified (notice the 'https' in the address) and credit card payments are processed by Stripe, one of the world's largest and most trusted online payment services. Faxed and emailed orders will receive an invoice with instructions on how to make payments.
Are there any additional charges?
The convenience store will charge a small fee for printing your tickets if you choose that route.
If you have any questions that are not answered here then please don't hesitate to contact us.